Frequently Asked Questions
Everything you need to know about comfort and care for your Reer Endz.
How do I know which size to order?
We recommend checking our detailed Size Guide located on each product page. Our underwear is designed for a snug yet comfortable fit; if you are between sizes, we suggest sizing up for a more relaxed feel.
What materials are Reer Endz underwear made from?
We prioritize comfort and sustainability by using premium GOTS certified organic cotton blended with a touch of elastane for stretch and durability. This ensures breathability and a soft touch against your skin.
How long will it take to receive my order?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy for underwear?
For hygiene reasons, we can only accept returns on items that are unworn, unwashed, and in their original unopened packaging. If you have a fit issue with your first pair, please contact our support team regarding our First Pair Guarantee.
How should I care for my Reer Endz to make them last?
To maintain the integrity of the organic cotton and elastic, we recommend a cold machine wash with like colors. Avoid bleach and tumble drying; instead, line dry in the shade to prevent fading and shrinkage.
Do you offer discreet packaging?
Yes, all orders are shipped in plain, eco-friendly mailers or boxes without any explicit branding on the outside to ensure your privacy from the doorstep to the drawer.